These privacy practices describe how Darin M. Camarena Health Centers, Inc. (DMCHC) protect your privacy as a user of this Web site; not as a patient. If you are a patient of a DMCHC medical facility, you have other rights with respect to data within a designated record set, a term defined under the Health Insurance and Portability and Accountability Act of 1996 (HIPAA). For a more complete description of a patient's rights under HIPAA, see the DMCHC's
Notice of Privacy Policies for medical information.
We do not sell or rent personal information received through the use of the DMCHC Web site.
The DMCHC Web site has security measures in place to help protect against the loss, misuse, or alteration of information under our control. These measures include encryption of data using the Secure Socket Layer (SSL) system, and using a secured messaging service when we send you personal information electronically.
Despite these measures, the confidentiality of any communication or material transmitted to or from us via this Web site by Internet or e-mail cannot be guaranteed.
We do not collect any uniquely identifiable information about visitors to this site.
DMCHC routinely gathers data on activity of this Web site, such as how many people visit the site, the pages they visit, where they come from, how long they stay on the site, etc. No personally identifiable information is associated with the data. This data helps us improve the Web site for you. The information is not shared with other organizations.
DMCHC maintains standard web-logs that record data about all visitors who use the Web site and we store this information for up to two years. These logs may contain the Internet domain from which you access the site (such as aol.com, abc.org, etc.); the IP address which is automatically assigned to your computer when you get on the Internet (a static IP address may be identifiable as being connected to you, while a dynamic address is usually not identifiable); the type of browser and operating system you use; the date and time you visited the site; the pages you viewed on the site; the address of the website you linked from, if any. All web logs are stored securely, and may only be accessed by DMCHC employees or designees on a need-to-know basis for a specific purpose. DMCHC uses web log information to help us design our site, to identify popular features, to resolve user, hardware, and software problems, and to make the site more useful to visitors.
We may place Internet "cookies" on the computer hard drives of visitors to this Service site. Information we obtain from cookies helps us to tailor our site to be more helpful and efficient for you. The cookie consists of a unique identifier that does not contain information about you or your health history. We use two types of cookies, "session" cookies and "persistent" cookies.
A session cookie is temporary, and expires after you end a session and close your web browser. We use session cookies to help customize your experience on our site, maintain your signed-on status as you navigate through our features, and to track your "click path" through our web pages.
Persistent cookies remain on your hard drive after you've exited from our site, and we use them for several reasons. For instance, when you give us permission to "remember" a feature about you when asked by the web site, such as your nearest DMCHC medical facility, we place a persistent cookie on your hard drive so that the next time you visit us, we won't have to ask you that information again.
If you've given us permission to e-mail you with information about your DMCHC health care services, or for other reasons, we may place a persistent cookie on your hard drive that will let us know when you come back to visit our site. Persistent cookies will not contain any personal information about you.
You may have software on your computer that will allow you to decline or deactivate Internet cookies, but if you do so, some features of this site may not work properly for you. For instructions on how to remove cookies from your hard drive, go to your browser's help file for detailed instructions and browser updates available from the browser licensor. In addition, further information regarding cookies may be available on other websites or from your Internet service provider. Netscape and Internet Explorer are two common browsers.
DMCHC may use a third-party vendor to help us manage some of our e-mail communications with you. While we may supply this vendor with e-mail addresses of those we wish them to contact, your e-mail address is never used for any purpose other than to communicate with you on our behalf.
When you click on a link in an e-mail, you may temporarily be redirected through one of the vendor's servers (although this process will be invisible to you) which will register that you've clicked on that link, and have visited our Web site. DMCHC never shares any information, other than your e-mail address, with our third-party e-mail vendor, which does not share these e-mail addresses with anyone else.
Even if you have given us permission to send e-mails to you, you may revoke that permission at any time by following the "unsubscribe" information at the bottom of each such e-mail.
DMCHC may periodically ask users to complete surveys asking about their experiences with features of the Web site. Our surveys ask visitors for demographic information such as age, gender, and education, but will not request in such surveys that users provide specific information about any medical condition.
We use survey information for research and quality improvement purposes, including helping DMCHC to improve information and services offered through this Web site. In addition, users giving feedback may be individually contacted for follow-up due to concerns raised during the course of such evaluation. Demographic information and web log data may be stored for future research and evaluation.
Comments or questions sent to us using e-mail or secure messaging forms will be shared with DMCHC staff and health care professionals who are most able to address your concerns. We will archive your messages once we have made our best effort to provide you with a complete and satisfactory response. However, they will not become part of your medical record or a designated record set unless and until you are seen and examined in person by a DMCHC health care professional.
When you use a service on the secure section of this Web site to interact directly with health care professionals, some information you provide may be documented in your medical record, and available for use to guide your treatment as a patient.
We do not knowingly allow or solicit anyone under the age of 13 to participate in any activity at this Web site.
DMCHC may disclose personal information to any person performing audit, legal, operational, or other services for us. We will use information which does not identify the individual for these activities whenever feasible. Personal information disclosed to vendors or contractors for our operational purposes may not be re-disclosed to others by such a vendor or contractor.
We may disclose personal information when required to do so by a subpoena, court order, or search warrant. We may disclose personal information as we deem it appropriate to protect the safety of an individual or for an investigation related to public safety or to report an activity that appears to be in violation of law. We may disclose personal information to protect the security and reliability of this Web site and to take precautions against liability.
If a user makes a request to receive information in an ongoing manner through the DMCHC Web site by providing their e-mail address the user may make a request to discontinue future mailings. Similarly, if you receive information about a DMCHC service through e-mail, you may make a request to discontinue receiving similar messages in the future. All such materials sent to you by e-mail will contain information about how to opt-out.