In 2024, Camarena Health set out to achieve something ambitious — to become both the provider and employer of choice in the Central Valley. We knew that goal began from within.
That’s why we launched the Service Excellence Initiative (SEI) — a movement to empower employees, strengthen culture, and elevate the patient experience at every level of care. SEI focuses on investing in people first, giving teams the tools and training to create positive change in how we work, communicate, and serve our patients.
In just one year, staff across departments came together to put these principles into action. Through workshops, leadership development, and shared accountability, teams implemented practical improvements that are already making a difference — both in the workplace and in patient care.
By building a culture centered on compassion, consistency, collaboration, and comprehensive care, Camarena Health continues to grow stronger from the inside out — proving that true excellence begins within.
